VZLA Brand Privacy Policy

Last updated: September 9, 2026

VZLA Brand (“VZLA,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit vzlabrand.com, purchase our products, subscribe to our communications, or otherwise interact with us.

For questions or privacy requests, contact vzla@vzlabrand.com.

1. Information We Collect

Information You Provide

We may collect the following information when you place an order, subscribe to updates, contact us, or otherwise use our services:

• First and last name.

• Email address and phone number.

• Shipping and billing addresses.

• Order details, purchase history, and product preferences.

• Information relating to returns, exchanges, or customer support.

• Account information, if you create an account.

• Messages, reviews, photos, or other content you provide.

• Marketing preferences and records of consent.

Payments are processed through third-party payment providers. We may receive limited payment information, such as payment method, transaction identifiers, and payment confirmation.

Information Collected Automatically

We and our service providers may automatically collect:

• IP address and approximate location inferred from it.

• Device type, browser type, and operating system.

• Cookie identifiers and similar online identifiers.

• Referring websites and links.

• Pages visited, products viewed, searches, and cart activity.

• Purchase activity and other website interactions.

• Interactions with marketing communications, such as email opens and link clicks, where tracking is enabled.

Information From Other Sources

We may receive information from Shopify, payment providers, shipping carriers, and advertising or analytics partners. This may include payment confirmations, delivery updates, fraud indicators, and advertising interaction information.

2. How We Use Information

We use personal information to:

• Process payments and fulfill orders.

• Arrange shipping and provide delivery updates.

• Manage returns, exchanges, and customer service.

• Send order confirmations and other service communications.

• Manage customer accounts, where available.

• Send marketing communications subject to applicable consent requirements.

• Remember preferences and personalize the shopping experience.

• Improve our website, products, and services.

• Measure advertising performance and deliver relevant advertising.

• Detect and prevent fraud and unauthorized activity.

• Comply with legal obligations, resolve disputes, and enforce agreements.

3. Shopify and Service Providers

Our online store is hosted on Shopify, which provides the ecommerce platform we use to sell our products.

Shopify processes personal information to operate and support our store. Depending on the services enabled, Shopify may also process information for purposes described in its own privacy policy, including services that use information from interactions with Shopify and other merchants.

We also use service providers for payment processing, shipping, customer support, email and SMS delivery, analytics, and security.

Providers acting on our behalf process information for the services they provide, subject to applicable contractual and legal requirements. Some providers may also process certain information for their own purposes under their privacy policies.

4. Cookies and Tracking Technologies

We and our partners use cookies, pixels, and similar technologies to:

• Operate the website and maintain shopping carts.

• Support checkout and website security.

• Remember preferences.

• Understand website activity and improve performance.

• Measure advertising campaigns.

• Deliver relevant advertisements.

These technologies may include Meta tools for Facebook and Instagram, Google Analytics, and Google advertising services, depending on the tools enabled on our website.

Where enabled, advertising integrations may transmit browsing activity, purchase events, device identifiers, and contact identifiers, such as a hashed email address, to advertising partners.

Your Cookie Choices

You can adjust your browser settings to block or delete cookies. Disabling certain cookies may affect website functionality.

Where our website displays a cookie banner or privacy preference control, you can use it to manage the choices offered. You may also contact vzla@vzlabrand.com for assistance with privacy preferences.

Where required by applicable law, we obtain consent before using nonessential cookies or similar technologies.

Browser-based choices may apply only to the browser or device where you make them. You may need to renew your choices after clearing cookies or switching browsers or devices.

5. Advertising and Data Sharing

We may disclose personal information to advertising and analytics partners, including Meta and Google, to measure campaigns and deliver relevant advertising.

This information may include online identifiers, device information, browsing activity, product interactions, purchase events, and contact identifiers where those features are enabled.

We do not sell personal information in exchange for money. However, some advertising disclosures may qualify as a “sale,” “sharing,” or processing for “targeted advertising” under applicable privacy laws.

Where applicable, you may request to opt out by emailing vzla@vzlabrand.com. Include “Advertising Privacy Opt-Out” in the subject line to help us identify your request.

Where required by applicable law, we honor recognized opt-out preference signals, including Global Privacy Control. How a signal applies to information beyond your browser depends on whether we can associate that information with you.

Opting out does not eliminate advertisements. You may continue to see advertisements that are less personalized.

6. Email Marketing

We may send promotional emails about products, offers, and brand updates, subject to applicable consent requirements.

You can unsubscribe using the unsubscribe option in a marketing email or by contacting vzla@vzlabrand.com.

Unsubscribing from marketing does not stop necessary service communications, such as order confirmations, shipping updates, or responses to your requests.

7. SMS and Text Messaging

If you opt in to marketing text messages, VZLA Brand may send recurring messages about promotions, special offers, product announcements, and, where included in your subscription, cart reminders.

Messages may be sent using automated technology.

• Message frequency varies.

• Message and data rates may apply.

• Consent to marketing text messages is not a condition of purchase.

We may separately send order-related text messages when you request that service or as otherwise permitted by applicable law.

Opting Out and Getting Help

Reply STOP to opt out. We may send a final message confirming your opt-out.

Reply HELP for assistance, or contact vzla@vzlabrand.com.

You may also contact us directly to request that we stop sending marketing texts.

Protection of SMS Information

We do not sell or share mobile opt-in information or SMS consent with third parties or affiliates for their own marketing or promotional purposes.

We may share information needed to operate our messaging program with providers that deliver messages and support the program on our behalf, or when required by law.

If we use website activity to trigger cart reminders, cookies and similar technologies may help identify items left in your cart. These messages are subject to your messaging consent and applicable privacy choices.

8. Other Disclosures

We may also disclose personal information:

• To providers supporting payments, fulfillment, shipping, communications, customer support, and security.

• To comply with law, legal processes, or valid governmental requests.

• To investigate fraud, enforce agreements, and protect rights or safety.

• In connection with a proposed or completed merger, acquisition, reorganization, financing, or sale of our business.

• At your direction or with your consent.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy.

Retention depends on order fulfillment, customer support needs, tax and accounting requirements, dispute periods, security needs, and other legal obligations.

We may retain limited information to document consent, honor marketing opt-outs, and comply with legal requirements after an opt-out or deletion request.

When information is no longer needed, we take steps to delete or deidentify it, subject to legal requirements and backup retention processes.

10. Your Privacy Rights

Depending on where you live and which laws apply to our business, you may have the right to:

• Know how we collect, use, and disclose personal information.

• Access and receive a copy of your personal information.

• Correct inaccurate information.

• Request deletion, subject to legal exceptions.

• Obtain a portable copy of certain information.

• Opt out of sale, sharing, or targeted advertising.

• Withdraw consent where processing relies on consent.

• Object to or restrict certain processing.

• Appeal a denial of a privacy request.

• Complain to an appropriate privacy regulator.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

Submitting a Request

Email vzla@vzlabrand.com and describe your request.

We may need to verify your identity before fulfilling certain requests. Where permitted, an authorized agent may submit a request on your behalf, subject to verification of identity and authorization.

Requests may be subject to legal exceptions. For example, we may retain transaction records for tax or accounting purposes.

We will respond within the period required by applicable law. Where an appeal right applies, email us with the subject line “Privacy Request Appeal.”

11. Children’s Privacy

Our website and services are not directed to children under 13.

We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact vzla@vzlabrand.com so we can investigate and take appropriate action.

Additional protections for minors may apply under applicable law.

12. International Visitors

We operate in the United States. Personal information may be processed in the United States and other countries where our service providers operate.

Privacy laws in those countries may differ from those in your country.

Where applicable law requires safeguards for international transfers, we use legally recognized transfer mechanisms appropriate to the transfer. Contact us for information about safeguards applicable to your information.

Where European Economic Area or United Kingdom data protection laws apply, our processing grounds may include:

• Performing a contract, such as fulfilling your order.

• Complying with legal obligations.

• Legitimate interests in operating, improving, and securing our business, where not overridden by your rights.

• Consent, where required.

You may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing completed before withdrawal.

13. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

No transmission method or electronic storage system is completely secure, and we cannot guarantee absolute security.

Please do not send full payment card details or other sensitive information through ordinary email.

14. Third-Party Websites

Our website may link to third-party websites, services, or social media platforms. Their privacy practices are governed by their own policies.

We encourage you to review those policies before providing personal information.

15. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements.

Updates will be posted on this page with a revised date. Where required by law, we will provide additional notice or obtain consent.

16. Contact Us

For questions about this policy or to submit a privacy request:

VZLA Brand
Miami, Florida, United States
Email: vzla@vzlabrand.com