Shipping policy
At VZLA, we are committed to ensuring a smooth and transparent shopping experience. Below you’ll find important information regarding our shipping policies.
Temporary Shipping Notice
Please note that our store is currently on a short break.
All orders placed will begin shipping on January 12, 2026.
We truly appreciate your patience and support.
Shipping Methods and Delivery Times
Please note that our store is currently on a short break.
All orders placed will begin shipping on January 12, 2026.
We truly appreciate your patience and support.
Please note that delivery times may vary based on the destination and availability of items.
Shipping Costs
- Shipping costs are calculated at checkout and depend on your location, the weight of the items, and the shipping method you select.
- Free standard shipping is available for orders over $85.
International Shipping
- We currently offer international shipping to select countries.
- Please note that international orders may be subject to customs duties, taxes, and fees, which are the responsibility of the customer.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can track the progress of your order directly through the courier’s website.
Order Issues
If there is an issue with your order (such as a lost package, incorrect address, or damaged items), please contact our customer service team at vzla@vzlabrand.com as soon as possible. We will assist in resolving the issue promptly.
Changes to Shipping Address
If you need to update the shipping address, please contact us immediately. We cannot guarantee that changes can be made once an order has been shipped.